Unified Voice Infrastructure

From specialized tech support firms to massive global call centers, TrustCall PBX
provides the carrier-grade features you need to scale without limits.

Instant provisioning via API or Portal

High Answer Seizure Ratio (ASR)

Local SMS & 2-Way MMS support

Global Number Porting (LNP) management

CNAM / Caller ID branding

Drag-and-drop Visual IVR Designer

Unlimited simultaneous extensions

Dynamic Ring Groups & Hunt Lists

Custom Music on Hold (MP3/WAV)

Automatic Call Distribution (ACD)

Zero-jitter fiber-optic trunks

TLS/SRTP media encryption

Auto-provisioning (PnP) for IP Phones

Custom SIP header manipulation

Redundant global gateway failover

Real-time traffic heatmaps

Call Detail Records (CDR) search

Automated daily performance reports

Missed call & abandonment alerts

Customizable SQL data exports

Stereo Call Recording (dual-channel)

Live Call Monitoring & Whispering

Agent Talk-time vs. Idle Analytics

Post-call survey (CSAT) integration

AI Voice-to-Text sentiment analysis

IP-based access control lists (ACL)

Real-time Toll Fraud detection

ISO 27001 compliant infrastructure

Multi-factor (2FA) portal access

Encrypted SIP signaling (TLS)

The NOC Standards

How technical leads are scaling with our unified voice core.

“Integrating TrustCall’s RESTful API was seamless. We automated our entire number provisioning workflow in just two days.”

John Doe
CTO, Global BPO

“The TLS/SRTP encryption is standard-setting. We migrated our entire financial support desk with zero downtime and total peace of mind.”

Sarah Connor
Operations, Tech Desk

“The zero-jitter fiber trunks handled our 10,000 concurrent channel peak without a single audio drop. Truly carrier-grade.”

Mike Ross
Manager, Financial Hub

The Red & White Architecture

We don’t just route calls; we engineer global communication paths for enterprise reliability.

Core Stack

Audio Quality

Management

Integrations

Need a specialized setup?

Our engineering team can build custom SIP configurations for high-frequency
trading, medical dispatch, or high-volume call centers.