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Privacy Policy

Enterprise-grade data protection framework compliant with GDPR, CCPA, and global privacy standards.

1. Global Scope & Compliance

TrustCall PBX operates a global voice mesh. This policy is engineered to meet the requirements of the General Data Protection Regulation (GDPR - EU), California Consumer Privacy Act (CCPA/CPRA - USA), LGPD (Brazil), and PIPEDA (Canada). By utilizing our Red & White private cloud, you acknowledge our data processing standards.

2. Personal Identifiable Information (PII)

TrustCall PBX operates a global voice mesh. This policy is engineered to meet the requirements of the General Data Protection Regulation (GDPR - EU), California Consumer Privacy Act (CCPA/CPRA - USA), LGPD (Brazil), and PIPEDA (Canada). By utilizing our Red & White private cloud, you acknowledge our data processing standards.

3. Voice Metadata & CDRs

TrustCall PBX operates a global voice mesh. This policy is engineered to meet the requirements of the General Data Protection Regulation (GDPR - EU), California Consumer Privacy Act (CCPA/CPRA - USA), LGPD (Brazil), and PIPEDA (Canada). By utilizing our Red & White private cloud, you acknowledge our data processing standards.

4. Media Encryption (TLS/SRTP)

TrustCall PBX operates a global voice mesh. This policy is engineered to meet the requirements of the General Data Protection Regulation (GDPR - EU), California Consumer Privacy Act (CCPA/CPRA - USA), LGPD (Brazil), and PIPEDA (Canada). By utilizing our Red & White private cloud, you acknowledge our data processing standards.

5. Cloud Recording Storage

TrustCall PBX operates a global voice mesh. This policy is engineered to meet the requirements of the General Data Protection Regulation (GDPR - EU), California Consumer Privacy Act (CCPA/CPRA - USA), LGPD (Brazil), and PIPEDA (Canada). By utilizing our Red & White private cloud, you acknowledge our data processing standards.

6. Upstream Carrier Disclosure

TrustCall PBX operates a global voice mesh. This policy is engineered to meet the requirements of the General Data Protection Regulation (GDPR - EU), California Consumer Privacy Act (CCPA/CPRA - USA), LGPD (Brazil), and PIPEDA (Canada). By utilizing our Red & White private cloud, you acknowledge our data processing standards.

7. International Data Transfers

TrustCall PBX operates a global voice mesh. This policy is engineered to meet the requirements of the General Data Protection Regulation (GDPR - EU), California Consumer Privacy Act (CCPA/CPRA - USA), LGPD (Brazil), and PIPEDA (Canada). By utilizing our Red & White private cloud, you acknowledge our data processing standards.

8. Your Privacy Rights

TrustCall PBX operates a global voice mesh. This policy is engineered to meet the requirements of the General Data Protection Regulation (GDPR - EU), California Consumer Privacy Act (CCPA/CPRA - USA), LGPD (Brazil), and PIPEDA (Canada). By utilizing our Red & White private cloud, you acknowledge our data processing standards.
  • Knowledge Hub

Global PBX FAQ

Yes. We maintain a Data Processing Agreement (DPA) and use SCCs for all international voice metadata transfers to ensure EU-level protection.

Standard CDRs are kept for 12 months to comply with international anti-fraud and law enforcement auditing requirements.

No. Our network engineers only monitor 'signaling' for quality. The actual audio (media) is encrypted using SRTP, meaning only the endpoints can decrypt the voice.

Need Legal Clarification?

Our compliance officers are available to discuss regional regulations and specific enterprise data handling requirements.

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Last Comprehensive Update: November 2024 | Global Version 4.0.1